Frequently Asked Questions

Will the OUTLANDER™ Soft Truck Topper transfer from one model of truck to another?

No, the OUTLANDER™ Soft Truck Topper is designed to be model specific for the best possible fit. Consequently, non-transferable to different pickup models.

Will the OUTLANDER™ Soft Truck Topper flap in the wind?

No, the truck bed topper’s frame helps to hold the fabric tight.

Can the OUTLANDER™ Soft Truck Topper handle heavy snow loads?

Yes, there is no need to remove our soft topper in the winter. Remove ice and snow build up prior to driving.

Will the OUTLANDER™ Soft Truck Topper weather and fade in the hot sun?

The soft top is made from UV resistant material. To extend the life of your canvas truck topper, periodically use COVER CARE® Cleaner and UV Protectant.

Will mold grow on my OUTLANDER™ Soft Truck Topper in wet conditions?

The soft top is mildew resistant.

How do I keep my OUTLANDER™ Soft Truck Topper looking good?

Clean with mild soap and water. Periodically treat your soft topper with COVER CARE® Cleaner and UV Protectant for additional protection. Do not use citrus or petroleum-based products. Avoid using COVER CARE® Cleaner and UV Protectant on windows.

Will OUTLANDER™ Soft Truck Toppers work with electric tailgates?

Yes, our truck box toppers work with electronic tailgates.

Will my tailgate open when my soft topper is closed?

Yes, OUTLANDER™ Soft Truck Toppers allow for normal tailgate operation when the topper is open or closed.

Should I close my tailgate or canvas truck topper first?

Close the rear window first then raise the bottom flap and close the tailgate. Ensure bottom flap on window overhangs the tailgate.

Can the OUTLANDER™ Soft Truck Topper carry a load on top?

No, the truck bed topper's frame is not designed to carry a load.

Can I install an OUTLANDER™ Soft Truck Topper on a truck with a utility track system?

Yes, trucks with a utility track system will receive both standard clamps and utility track clamps. Check our Shop by Truck listings.

Can I install the OUTLANDER™ Soft Truck Topper on a truck with an over the rail toolbox?

No, an over the rail toolbox will interfere with how the OUTLANDER™ Soft Truck Topper mounts to your pickup truck.

Can I drive the OUTLANDER™ Soft Truck Topper through a carwash?

Yes, be cautious when entering the dryer and ensure to rinse off all cleaning agents completely.

Can I install the OUTLANDER™ Soft Truck Topper myself?

OUTLANDER™ Soft Truck Toppers can be installed in about a half hour by two people, times vary depending on ability level. Check out our easy-to-follow instructions and helpful install video.

Are OUTLANDER™ Soft Truck Toppers available to order directly from the factory?

Yes, check out our online store.

Where can I find the Lot Number for my soft truck topper?

Located on tag of truck bed topper near rear brace bracket on driver's side. See image.

Do you offer replacement parts for OUTLANDER™ Soft Truck Topper?

Yes, you can call our Customer Service Department at 888-858-3918 to place an order.

What is the warranty for OUTLANDER™ Soft Truck Toppers?

A (1) Year Limited Warranty applies to all OUTLANDER™ Soft Truck Toppers. This limited warranty does not cover windows. See the complete warranty.

What should I do if I have a warranty issue or missing/damaged parts?

Fill out our Warranty Claims Form. A Customer Service Representative will contact you within 48 hours.

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